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Press Release

We Liked It, So We Put A Wing On It; KFC Takes Flight With Australian-First Drone Delivery

February 04, 2022

Wing, Australia's first on-demand drone delivery service, and global restaurant chain, KFC, are teaming up to pilot a drone delivery service to deliver Kentucky Fried Chicken, and a range of hot and fresh menu items, direct to homes and workplaces in Logan, Queensland.

KFC Wing 2

The drone delivery pilot, an Australian-first for KFC, will initially be available to a small number of households in the South East Queensland suburbs of Kingston, Logan Central, Slacks Creek, Underwood, and Woodridge, and service will gradually expand to include other nearby locations.

Whether you're craving a spicy Zinger Burger, some delicious Nuggs, or you’re after some
*chef’s kiss hot chips, customers in the Wing delivery area can now get their KFC faves
delivered by drone.

Customers simply download the Wing delivery app from the App Store or Google Play, enter their address, and submit their order. Their KFC food items will be prepared fresh by the KFC team at the Wing delivery site, for delivery within minutes by drone, with no delivery fee -- now that's finger clickin’ good!

Wing Delivery 8

To date, KFC lovers have been able to enjoy delivery of the world’s most popular chicken chain through traditional ground-based delivery methods, with 46% of KFC restaurants globally offering delivery. This new partnership with Wing will enhance KFC’s delivery offering, providing a new option for customers to have their tasty favourites delivered by air

In partnership with Collins Food Limited, KFC Australia’s largest corporate franchise partner, a ‘cloud’ kitchen has been developed. This unique kitchen will freshly prepare KFC’s chicken ready for drone delivery, allowing customers to get their KFC within minutes – the ultimate convenience.

“We’re excited to be teaming up with KFC, to expand their delivery options for customers by taking its customer favourites to new heights, through the skies of Logan, Queensland -- the drone delivery capital of the world,” Dave Ojiako-Pettit, Wing’s City Manager, Queensland, said.

“We’ve seen a significant increase in use of our on-demand drone delivery service in South
East Queensland. Wing made more than 100,000 deliveries to the Logan community in 2021, with many customers finding on-demand drone delivery especially useful as they stayed home, and relied on our contactless service to deliver the things they needed.”

“We’re always looking for ways to enhance the customer experience, so we’re thrilled to be
teaming up with Wing to provide the Logan community this Aussie first,” said Kristi Woolrych, CMO KFC Australia. “Given the last 18 months, Australians have relied on delivery more and more, so it’s great to be making life easier for fans who want to get their hands on KFC in a flash. You know the future truly is here when you can get hot, fresh Kentucky Fried Chicken delivered by a drone from the click of a few buttons!”

About Wing

Wing, a subsidiary of Alphabet, is the world’s first on-demand drone delivery service direct to homes and businesses. Available on three continents, Wing works with local businesses and major global partners to deliver food, goods, medicine, and parcels via drone. Wing also plays an integral role in enabling automated access to the sky through its drone flyer app, OpenSky. For more information visit wing.com

About KFC

KFC, a subsidiary of Yum! Brands, Inc. (NYSE: YUM.), is a global chicken restaurant brand with a rich, decades-long history of success and innovation. It all started with one cook, Colonel Harland Sanders, who created a finger lickin’ good recipe more than 75 years ago, a list of secret herbs and spices scratched out on the back of the door to his kitchen. Today we still follow his formula for success, with real cooks breading and freshly preparing our delicious chicken by hand in more than 25,000 restaurants in over 145 countries and territories around the world. For more information visit kfc.com.au.

Background Information:

  • Wing’s drones are custom-designed to deliver packages safely, reliably and very
    quickly. Once a customer submits an order via the Wing mobile app (available to
    download on the App Store or Google Play), the drone flies to pick up the package,
    climbs to flying altitude and proceeds to the designated delivery destination in several
    minutes. Once at the customer destination, the drone slows down, hovers, descends to
    a delivery height of about 7 metres above ground, lowers the package to the ground on
    a tether and automatically releases the package in the desired delivery area. The drone
    does not land and there is no need to unclip or assist with the delivery of the package.
    The drone then climbs back to cruise height and returns to the delivery facility.

  • The Wing drone has a wingspan of 1.3 metres, weighs about 5 kgs and can carry
    packages up to 1.5 kgs at a speed of more than 110km/h. Wing’s fastest delivery to date
    is 2 minutes and 47 seconds.

  • Wing saw a 600% increase in deliveries worldwide in 2021 over 2020, and strong
    demand for drone delivery has continued in 2022.

  • The first KFC restaurant in Australia opened in 1968 and today, KFC has grown to more
    than 700+ restaurants across the country. KFC serves more than 2 million Australian
    customers weekly.

  • KFC sells more than 22 million Zinger Burgers each year in Australia, which is almost one
    spicy chicken burger for every person down under.

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© 2022 Yum! Ltd. All rights reserved. The KFC name, logos and similar signs are registered trademarks of Yum! Ltd.